Vacancy Community Manager

Bekijk hier de vacature in het Nederlands

Start date: As soon as possible

Location: The Hague - Caballero Fabriek

Deadline: closed

Job description

Passionate about building something remarkable by doing what you love? We are looking for a Community Manager! As Community Manager you’re able understand our customers and define our target audience. You’ll be the representative of our community, listen to their needs and gather feedback to constantly improve our marketplace. This way, our Discovered community will grow and we’ll be able to increase our impact for artisans around the world.

What you’ll be doing

  • You’ll be building the Discovered community by engaging visitors as best you can.
  • You’re able to make our customers Discovered ambassadors and let them share the story of our artisans on social media and other growth channels.
  • You’ll build a strong relation with our customers, so they will think of Discovered the next time they want to buy something unique.
  • You’ll be responsible for optimizing our customer journey.

How you are going to make this happen

  • YYou’re able to translate the needs of our customers in improvements that can be made on the marketplace.
  • You need to like data, understand it and translate it back to creative content.
  • Doing is good, but getting things done is better. You understand this.
  • By being part of a start-up: you shape our and your future.
  • We expect you to be able to start, build & manage our traffic team.

Are we the perfect match?

About you

You are results-oriented, creative and flexible. People describe you as entrepreneurial, an independent worker and someone who takes responsibility for your projects. Also…

  • You believe in our mission to ‘create change by doing business’.
  • You’re creative and have a ton of ideas on how we can approach our customers and make them enthusiastic in helping to improve our marketplace.
  • We think you need at least 3 years of experience in community management (experience in e-commerce is a plus).
  • You’re interested in the products that the Discovered artisans sell.
  • You can talk non-stop in English.

About us

  • Discovered is a marketplace with a mission.
  • We’re a start-up where you can shape your own future (and ours).
  • We work in a small informal team of 6.
  • We’re the place to create positive impact with e-commerce. It doesn't get any cooler.

If you have a passion to build something remarkable by doing what you love and are looking to make a positive impact for people worldwide, then let’s have a drink! Send your CV and motivation before [vacancy closed] to