If you want to find out more about the shipping and return policies for this product, please contact the artisan directly as each product you buy is shipped directly to you by the artisan. Artisans strive to get the product to you as quickly as possible, often using local post services. On each product page you can see how soon the product will be ready for shipment. Usually this is within 2-3 business days. On average it will then take another 8-21 days before the product reaches you. All sales through Discovered are final unless the artisan indicates otherwise. If something should go wrong, we suggest you contact the artisan first. You can contact artisans directly from their profile page by selecting 'contact seller', this will open up an e-mail message. You can also ask questions by leaving a comment on the relevant product page.