How to buy

Why shop Discovered?

Discover

Discover unique stories and products. Get to know artisans from around the world and buy beautiful handcrafted products.

Share

Share your experiences and expertise with our designers and artisans. Help the sell their items. Tell your friends. Engage your online community. Post your own artisan experiences. Work with artisans & designers to get the products you love.

Grow

Buy unique and beautiful products and know that you are creating positive impact with your purchase. Support artisans with micro-loans and funding based on the positive reviews they receieved from people like you in our marketplace.

What can you buy on Discovered?

You can buy handmade products directly from artisans and designers from around the world.

We focus on emerging economies, we currently have products from: India, Morocco, Indonesia, Mexico and South-Africa.

How does it work?

Shipping & returns

Each product you buy is shipped directly to you by the artisan. They do their best to get the product to you as quickly as possible. On average a product will take about 15-21 days by standard mail and 5-8 days by express mail to reach you.

On each product page you can see how soon it will be offered to ship (usually 2-3 business days) and how long it will take to reach you (usually 8-21 days).

In the personal profile section on Discovered, you can see the status of the product. The seller updates each step of the process

The seller determines if there are any limitations in shipping to countries

Returns

All sales through Discovered are final and cannot be returned unless the artisan specifically indicates otherwise. Shipping & returns policies are available on each product page.

In your personal profile on Discovered there is a section Purchases where you can view all orders, your invoice and contact the seller directly.

Payments & invoices

We currently accept PayPal and credit card payments through PayPal. You will receive an invoice by mail and in your personal profile section on Discovered. When you pay for an item, the payment is always processed via PayPal.

You don't need a PayPal account to buy something, you can checkout as a guest (just scroll to the bottom of the page while paying) and just type in your card details if you prefer.  

Taxes & duties

Please note that dependent on the country of origin the seller, where you live and the product price, you may be required to pay additional taxes and duties in your country.

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